As
a member of an ethnic group, it is
easy to spot when the culture you
grew up in is being fed back in a
diluted and washed out form. For example,
ads featuring Hispanics in cliché
positions such as maids, or box boys
do not exactly appeal to the flavor
of the culture. Even worse, ads featuring
talking Chihuahuas, salsa music and
hot-blooded Hispanics do not exactly
fit either (they are borderline offensive).
So what is the right way to market
to an ethnic demographic without turning
them off?
The university has kicked off a new
endeavor with its bachelor’s
of business administration with a
focus in Hispanic marketing and, like
anything the university partakes in,
it is an opportunity to do the right
thing. The hopes are that this program
will be a groundbreaking study, which
fits into the mission of the university.
The reality is, for this program to
succeed there has to be an honest
and respectful look into the Hispanic
culture. This university has a majority
of Hispanic students, and there is
no better place for this program to
occur. Yet, the program should not
slip into some of the traps associated
with ethnic marketing.
For example, the ads for the university,
which are displayed in theaters, television,
and radio, represent some of the clichés
mentioned above. A blaring trumpet
and a Hispanic announcer do not necessarily
paint an accurate portrait of the
university. Yes, there is a large
number of Hispanics at the Lake, but
they are not the only students. The
cultural attitude (mainly the Hispanic
culture) expressed in the now infamous
“Cultural Attitude, Maximum
Aptitude” slogan represents
only a slice of what is actually at
the university. This is Hispanic marketing
gone wrong.
Even worse, what happens when businesses
take advantage of the Hispanic culture
and use it for profit? People who
are not familiar with Hispanic cultures
have a deconstructed view of the most
beautiful aspects in the cultures.
As Graciela Sanchez, executive director
of the Esperanza Peace and Justice
Center, and Gloria Ramirez, editor
of La Voz de Esperanza, mention there
are drawbacks to larger businesses
marketing toward this demographic,
such as big corporations making profits
off of small business products.
These valid points should go into
consideration when teaching Hispanic
marketing at this university. Our
mission states the University will
“graduate individuals who are
competent and committed to service.”
Ideally, this would mean that those
graduating with a B.A. in Hispanic
marketing would look into troubleshooting
some of the drawbacks mentioned.
There is not a better time for a decent
portrayal of Hispanics in the media.
The face of America is changing and
so should the way marketing occurs.
This program promises to teach students
an ethical way to practice marketing
and that is a positive move in the
right direction, the hope is that
it will stay in that direction.
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